2016/04/14

Action/reaction

Facebook users had long asked for more than just "like" to click on posts. The request I heard most often was a "dislike" icon, a "thumb down," such as Reddit and some newspaper comment sections have. Well, that didn't happen, and probably just as well. But five other things were added: "Love," "Haha," "Wow," "Sad," and "Angry."

Unlike a lot of Facebook innovations, I actually like this one. And I click on the various reactions. But I've noticed some subtleties in the way I do, or don't, use them.

"Love" is an interesting one. The obvious use is when you really, really like a post, beyond just "Like." But I have also used it, and seen it used, to mean "sending love," such as when a person is sad. It's a way of offering comfort, when "Like" just doesn't seem right. And then there are the times I'm tempted to click "Love" but have second thoughts. If I click "Love" for this profile picture update because I think it's really cool looking, will it be misinterpreted as meaning more than that? Especially when no one else has clicked "Love"? Peer pressure!

"Haha" is pretty obvious and unambiguous. When the person has posted something that's obviously a joke or something ridiculous but not horrifying, it's an appropriate reaction.

I don't think anything that I've ever seen posted has "blown my mind." But some things are really cool and surprising. So "Wow" is a good reaction to have then. Science posts often rate a "Wow."

I use "Sad" when it seems an appropriate reaction to the thing shared or to express sympathy with the poster. I think it's contextual whether I click "Sad" to sympathize or "Love" to comfort.

"Angry" is always used for something shared, never against the poster. Egregious sexism, horrifying racism, anything where someone is being mistreated and it makes you more angry than sad. "Angry" implies that you feel you could help do something to change it, whereas "Sad" is resigned.

When in doubt, "Like" is still a safe choice, even if you don't really mean that you like what was posted. It works as agreement, assent, "glad your band has a gig," or even "I took the time to follow the link/play the GIF/etc." If you kind of want to use one of the reactions but just aren't sure, "Like" will pretty much always work, as it did before the reactions existed.

At this point, the reactions that are not there that I most want are "Eye-roll" and "Side-eye." There are some things that get shared that just need those reactions!

If you use Facebook, how have you dealt with the reactions? Which others would you like to see?

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